Leading with Emotional Intelligence

Developing the Awareness Behind Effective Leadership

Emotional intelligence is not a soft skill. It is a strategic advantage. EQ shapes how leaders think, communicate, collaborate, and build trust in their teams. This workshop helps leaders understand the science and practice behind emotional intelligence and the powerful role it plays in workplace performance, resilience, and culture.

Research Shows EQ Drives Better Outcomes

  • People with higher emotional intelligence are more effective in conflict situations and decision-making.

  • Teams led through emotionally intelligent practices experience higher engagement and lower turnover.

  • Emotional intelligence predicts leadership success beyond technical ability and IQ.

Statistics about the Importance of Emotional Intelligence:

Organizations that emphasize emotional intelligence and invest in training tend to report stronger employee engagement, better customer experience, and higher productivity than those that do not.

(Harvard Business Review)

Employees with managers who score high in emotional intelligence are about four times less likely to leave than those with low-EQ managers. That’s a measurable retention impact tied directly to how leaders manage emotions and relationships.

(Niagara Institute)

Emotional competencies were responsible for 67 percent of key skills needed for excellence in roles across industries.

(Daniel Goldman)

EMOTIONAL INTELLIGENCE SKILLS CAN BE BUILT AND STRENGTHENED.

EQ Intelligence is an engaging, interactive workshop that equips leaders with the awareness, tools, and practical frameworks to lead with greater emotional intelligence in real work contexts.

WORKSHOP OUTCOMES:

  • Increase self-awareness to understand emotional triggers and patterns.

  • Learn how emotional regulation improves clarity, decision-making, and focus.

  • Build empathy to strengthen relationships and deepen influence.

  • Improve social awareness for better team dynamics and collaboration.

  • Translate emotional understanding into leadership practices that build trust.

  • Apply tools to manage stress, conflict, and change with confidence.

C U R R I C U L U M

  • What emotional intelligence is and why it matters in leadership.

  • The neuroscience of emotion, stress, and cognitive framing.

  • Self-awareness: recognizing your emotional patterns and their impact.

Foundations of Emotional Intelligence

Leading Yourself with EQ

  • Techniques to regulate emotions under pressure.

  • Using reflection and curiosity to reduce reactivity.

  • Practicing reflective leadership to model calm and clarity.

Leading Others with EQ

  • Empathy as an actionable leadership skill.

  • Social awareness: reading the room and understanding unspoken signals.

  • Emotional communication for trust, clarity, and influence.

Applying EQ in the Real World

  • Using emotional intelligence in feedback, coaching, and accountability.

  • Strengthening psychological safety in teams.

  • Building routines that embed EQ into everyday work.

Testimonials

  • "Frank is a charismatic and engaging facilitator who effortlessly captivates audiences of all sizes. His approach combines insight, clarity, and energy, making complex topics both accessible and persuasive. His ability to connect with people and encourage meaningful discussions is genuinely inspiring. Frank can remarkably communicate with multifaceted levels of people and still maintains interests at all levels."

    Nancy Brown,
    Executive Director, KYAPEX Accelerator 

  • “Frank is a positive and engaging speaker who genuinely seeks to inform his audience. He follows through after his presentations with engagement and resources to support his clients for success.” 

    Chris Wooldridge,
    Director, Center for Economic and Entrepreneurial Development, Murray State University

  • “Frank is a wonderful mentor and facilitator. His natural ability to draw on adult learning principles is one of the reasons for his success in this field. He is able to engage and educate participants with an uncanny skill.”

    J. Christopher Watkins,
    Department Head, Training and Technical Assistance Services
    Western Kentucky University (retired)

Fill out this form to learn more about how The Leadership Center’s emotional intelligence services can support your organization’s growth and success

Man giving a presentation at a leadership seminar with audience, podium, and banners displaying 'LEAP KY' and key concepts like Leadership, Engagement, Advancement, and Preparation.
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About the Facilitator

Frank Bennett MBA, SBSP, CPP
The Leadership Center, Executive Director

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